Pre-screening
Free pre-screening
A short set of questions about your symptoms, your history and how things are affecting you. It is free, it is not a diagnosis, and nothing is decided from it alone.
Whole-person care, assessed by registered practitioners
A personalised approach supporting chronic conditions, pain, sleep and overall wellbeing through evidence-based treatment options. Holistic care means your practitioner considers the whole picture rather than one complaint in isolation, and coordinates with the rest of your medical care rather than working around it.
What it means here
Whole-person, and still evidence-led
Holistic care is often used to mean care that sits outside conventional medicine. That is not what it means here. Every consultation is with an AHPRA-registered practitioner, every recommendation is made on the evidence available, and your practitioner will tell you plainly where the evidence is thin.
What makes it holistic is scope. Pain, sleep, mood, stress and daily function affect each other, and treating any one of them without the others tends not to hold. Your practitioner assesses how they interact for you, agrees an approach, and reviews it over time.
See how it works
Who it may suit
Who a holistic care consultation may suit
A consultation may be worth booking if you recognise some of the following:
- You are living with a long-term condition that affects more than one part of your life.
- Persistent pain, poor sleep or low mood are feeding into each other and you have been treating them separately.
- You want your care coordinated by someone who has the whole history in front of them.
- You would rather have this conversation privately, from home.
A consultation may not be the right step if your symptoms are new, severe or worsening quickly, or if you need an in-person examination. Your practitioner will tell you honestly if that is the case, and will refer you where a different pathway would serve you better.
How it works
How a holistic care consultation works
Pre-screening
Consultation
A plan
Review
Working with your other care
We coordinate, we do not replace
Most people using this service already have a GP, a specialist, or both. Holistic care works alongside them. With your consent, your practitioner can share relevant information so everyone treating you is working from the same picture, and can refer you on where something needs a different kind of assessment.
If you are moving your care across from another provider, a transfer consultation is the place to start.
Related services
Explore your options
Transfer your care
Moving across from another provider, with continuity and no disruption.
Continuity and preventative health
Chronic disease management and long-term care planning.
Mental health support
Where mood, anxiety and sleep are the main concern.
New here? See the full patient journey on how it works, or view pricing.
What it costs
What it costs
Initial consultation
$69
- Pre-screeningFree
- Follow-up consultation$59
- Transfer consultation$59
Anything dispensed by a pharmacy is separate from the consultation fee. There is no commitment until you decide to book.
See full pricingHow to begin
Start with the free pre-screening, then book a time that suits you. Fees are on our pricing page, and the full process is explained on how it works.
Common questions
Care that considers your whole situation rather than one symptom at a time, delivered by an AHPRA-registered practitioner and coordinated with the rest of your medical care. It is evidence-led, and your practitioner will tell you where the evidence is limited.
Commonly chronic pain, sleep difficulties, stress and the way long-term conditions affect daily life. Your practitioner assesses what is going on for you and refers you on where a different pathway is more appropriate.
No. This works alongside your existing care, and with your consent your practitioner can share information so everyone is working from the same picture.
Not necessarily. Any prescribing is a clinical decision made in your consultation, only where it is appropriate and safe for you, and it is never guaranteed. Many plans are managed without it.
Yes. A transfer consultation lets a Horizon practitioner review your current treatment and records so your care continues without disruption. See our transfer your care page.
Still have questions?Explore All FAQs